We are hiring for BPO/ Telecaller profile in Mumbai,Navi Mumbai based company
Required qualification- Graduation, Any
Experience required- 0 - 1 - 2 Year
Salary- INR 1 lacs- 2 lacs p.a.
Required Languages- English,Hindi
Required Gender- Any.
Deliver to the Employees, Customer and Shareholder metrics as per goals
Adherence to quality and compliance guidelines
Ability to take quick decisions and respond to Customer inquiries
1-6 years of prior experience in international calling process
Customer service background
Able to work in 24/7 environment
Provide superior customer experience on calls to American Express Card Members
Provide alternatives and apply superior Service No call handling skills to ensure best possible solutions and FCR to card members
This role may be subject to additional background verification checks. Offer of employment with American Express is conditioned upon the successful completion of a background verification check,
- Key Skills- Customer Service